Welcome to Rainspa
Rainspa welcomes you in a peaceful atmosphere by a team a professionals to care for your every need.
Opening Hours
Monday to Friday
11am to 7pm
Saturday & Sunday
10am to 6pm
Location
55, St-Jacques
Hôtel Place d’Armes, 3rd floor
Old Montreal, Quebec
H2Y 1K9
Valet Parking at Hôtel Place d’Armes
$20 for three hours
Reservations
We strongly recommend that you make an appointment at least a day in advance to ensure that the schedule and the selected treatments are offered. For guests outside the hotel, a credit card is required to guarantee the appointment.
Groups
For group bookings, please contact the receptionists at Rainspa who will be happy to help you coordinate appointments. Our manicure pedicure salon can also be reserved exclusively for groups of 4 to 8 people. Cocktails and bites can be served to enhance your event.
Cancellation Policy
For any cancellation or modification of an appointment, we ask that you notify us at least 24 hours in advance. A charge equivalent to 100% of the total amount of treatment will be debited from the credit card given as a guarantee when booking in the event of a cancellation made within 24 hours of the appointment. For group bookings, 72 hours notice is required.
Arrivals at the Spa
We invite you to arrive at the spa at least 20 minutes before your appointment time. This will give you time to relax, complete the health questionnaire and familiarize yourself with the spa environment. If you would like to take advantage of our hammam, we recommend that you arrive at least 45 minutes before your appointment time. Please note that a late arrival will result in a shorter treatment time in order to respect the next client.
To Bring
Robes, slippers, towels, private lockers and bath products will be provided. For the use of the hammam, we ask you to bring your swimsuits and sandals.
Changing Rooms
For your comfort, changing rooms are at your disposal. There you will find robes, slippers, hair dryer and all the necessary shower amenities.
Personal Objects
Although we provide personal lockers, we are not responsible for any loss, theft or damage to personal items.
Dress Code
Hotel guests are permitted to use the spa in dressing gowns and slippers. For care, disposable underwear is available. You can also wear your underwear or a swimsuit.
Hammam
Our hammam welcomes everyone and is a zone of calm. We therefore ask you to respect the tranquility of others and avoid loud conversations. Swimsuits are mandatory in the hammam. In order to respect other guests, we ask that you cover yourself with a towel and use the robe in our relaxation area. It is forbidden to consume food and drinks in the hammam.
Cellphones
Rainspa is an environment of tranquility, serenity and relaxation. In order to respect everyone’s peace of mind, we ask you to turn off your mobile phone and any other electronic device.
Minimum Age
The minimum age required to visit the spa is 18 years old for massages and body treatments and 14 years old for facials, manicures and pedicures. Young people between the ages of 14 and 17 must be accompanied by an adult at all times and do not have access to the hammam.
Your Health
We thank you for providing us with any useful information regarding the state of your health, injuries and allergies at the time of your reservation. A health questionnaire must be completed before any treatment to adapt the treatment to your needs. Heat is not recommended for people with asthma or breathing difficulties, circulation problems and high blood pressure.
Pregnancy
We offer specific care to future mothers. Please contact the spa receptionists to guide you and help you choose your treatments. Massages and body treatments can be booked from the second trimester. Facials, manicures and pedicures remain possible options during the first trimester.
Hygiene Rules
In order to guarantee the safety and health of our customers and our teams, all our equipment is cleaned and sterilized after each treatment.
Room Service
Massages, manicures and pedicures can take place in your hotel room upon request. For this service, an additional $50 per treatment will be billed to you.
Boutique
To extend your Rainspa experience at home, products used in the cabin and other accessories are available at the spa reception. For any product returns, a credit note can be issued within 7 days of purchase, upon presentation of the original invoice. The merchandise must be unused and in its original packaging intact. A refund may be authorized in the event that a product causes an allergic reaction.
Gift Cards
A moment of relaxation at Rainspa is the perfect gift for any occasion. Gift certificates are on sale at Rainspa or online at rainspa.ca. They are nominative or under specific treatment, and are not refundable or exchangeable and do not include tips.
Parking
From Monday to Thursday, Valet parking is complimentary for the duration of your treatment at Rainspa. From Friday to Sunday, valet parking is available at $20 plus tax for a 3 hour period. Alternatively, parking meters are available on the street for a maximum of 2 hours.